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Refund Policy

Effective as of September 3, 2026

Overview

chickenlist offers a straightforward refund policy for memberships. We want you to be satisfied with your membership experience.

Refund Eligibility

You may request a refund within 30 days of your initial payment if you are not satisfied with your membership. After 30 days, refund eligibility is at chickenlist's sole discretion.

How to Request a Refund

To request a refund, please contact us at cluck@chickenlist.com with:

  • Your email address associated with your account
  • The date of your payment
  • A brief explanation of why you would like a refund

We will review your request and respond within 5–7 business days.

Refund Processing

If your refund is approved, the funds will be returned to your original payment method. Depending on your bank or payment provider, refunds typically appear within 5–10 business days.

Non-Refundable Circumstances

The following are not eligible for refunds:

  • Requests made more than 30 days after the initial purchase
  • Membership fees for subscriptions renewed automatically after the initial period
  • Refunds requested due to user error (e.g., accidental duplicate purchases)

Automatic Renewal & Cancellation

Memberships renew automatically on a monthly basis. You may cancel your membership at any time through your account settings. Cancellation takes effect at the end of your current billing cycle. Refunds for partial months are not provided.

Contact Us

Questions about our refund policy? Reach out to us at cluck@chickenlist.com or write to us through the chickenlist platform.

Changes to This Policy

chickenlist reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service constitutes your acceptance of the updated policy.